CANCUN INFORMATION RECOMMENDATIONS TIPS VACATIONS ATTRACTIONS ACTIVITIES

Located on the northeast point of Mexico's Yucatan Peninsula, Cancun is one of the top beach destinations worldwide for vacation. It’s white sands and turquoise warm waters are perfect for leisure and many water activities like kayaking, diving and snorkeling at the Great Mayan Reef. Some of Cancun attractions are, among others: fine dining, great shopping, endless nightlife, spectacular golf courses, ecotourism and adventure, and all the mysticism of the Mayan archeology like the nearby ancient ruins of Chichen Itza, recently chosen as one of the seven New Wonders of the World.

Cancun, Quintana Roo, Mexico

• Population: 560,011
• Location: 21º 10’ North, 86º 50’ West
• Official language: Spanish
• Other languages spoken: English, Maya
• Electrical Outlets: 127V 60Hz
• Time Zone: Central (GMT -6) Cancun also observes Daylight-Saving Time in winter
• Weights and measures: Metric
• Climate: Semi-tropical

Whenever you travel to Cancun or any other Mexican destination you will be required to hold a tourist card (FMT form), which is issued free of charge. You can get one from airlines, Mexican Consulates, Mexican international airports and border crossing points. However, you may want to make sure to bring along your passport (at hand) at all times, because it is often required as an official foreign identification.

Note: Passport and visa requirements are subject to change without notice. Make sure that you have verified the entry requirements with your embassy or consulate.
For more specific information on visas to Mexico please refer to:

http://www.inm.gob.mx./EN/index.php

How to make a call

Top Hotels in Cancun have an available in-room telephone for local, national and international calls, however if you need to use the hotel phone service please be aware that:

• Sometimes local calls are free of charge, but not always
• National and International calls may have high costs
• Toll-free (01-800) numbers may not be free when dialing from a hotel

In any case, ask your hotel desk clerk before dialing.

Mexico Public Phones only operate with pre-paid phone cards with the label “Tarjetas Ladatel”, that you can buy in c-stores, hotels and news kiosks.

“Tri Band” mobile phones may work using the GSM (Global System for Mobile) network in Mexico. Ask for information about the abroad service with your local cell phone provider.  Pre-paid cell phone kits can be purchased at good low prices, just be aware that roaming rates can be extremely high.

Country Code: +52
Area Codes:

• Cancun / Isla Mujeres – 998
  
• Cozumel – 987
  
• Riviera Maya – 984

Consulates Banks Medical Assist Tourist Assist

Name	Location	Phone	Transportation
Argentina	Downtown	887-1817	to Ave. Coba
Austria	Downtown	884-9591	to Ave. Tulum
Belgium	Downtown	892-2512	to Ave. Tulum
Belize	Chetumal	(983) 833-1934	Bus Terminal to Chetumal
Canada	Hotel Zone	883-3360	to Plaza Caracol
Cuba	Downtown	884-3423	to Ave. Tulum
Chile	Downtown	(55) 5281-1725	to Ave Tulum
Denmark	Hotel Zone	881-0600	to Omni Hotel
Finland	Downtown	884-1600	to Ave. Nader, Popoln Building
France	Downtown	267-9722	to Ave. Tulum
Germany	Downtown	884-5333
Great Britain	Hotel Zone	881-0100	to Royal Sands Hotel
Italy	Downtown	884-1261	to Ave. Tulum
The Netherlands	Airport Term 2	886-0070	Bus Terminal to Airport
Norway	Downtown	887-4412	Ave. Xcaret
Polonia	Downtown	884-7020	to Ave. Nader, Conde Building
Portugal	Downtown	884-2872	to Ave. Nader
Republica Sudafrica	Downtown	884-1248	to Radisson Hotel
Spain	Hotel Zone	848-9999	to Oasis Building Km. 6.5
Sweden	Downtown	884-9435	to Ave. Nichupte
Switzerland	Downtown	884-8446	to Ave. Coba
USA	Hotel Zone	883-0272	to Plaza Caracol

Name	Location	Phone	Transportation
American Express	Downtown	881-4000	to Ave. Tulum
Banamex	Hotel Zone	881-6403	to Plaza Caracol
Bancomer	Hotel Zone	883-1128	to Plaza el Parian
Banorte	Hotel Zone	887-6935	to Plaza Flamingos
HSBC	Hotel Zone	881-4102	to Kukulcan Plaza
Santader Serfin	Hotel Zone	885-2492	to Kukulcan Plaza
Scotiabank	Hotel Zone	884-1376	to La Isla Shopping Village

Name	Location	Phone	Transportation
Ground and Air Ambulance	N/A	01800-3059400	N/A
Hospital Americano	Downtown	884-6133	Ave. Tulum
Hospital Amerimed	Downtown	881-3400	to Plaza las Americas
Hospital Galenia	Downtown	891-5204	to Plaza las Americas
Hospital General	Downtown	884-2967	Ave. Lopez Portillo
Hospiten	Downtown	881-3700	to Ave. Bonampak
IMSS (Social Security)	Downtown	884-1963	Ave. Coba
ISSTE	Downtown	888-7354	Ave. Kabah
Red Cross	Downtown	884-7466	Ave. Yaxchilan

Name	Location	Phone	Transportation
Cancun Nautical Association	Hotel Zone	848-8312	to Km. 13.5
Cancun Convention & Visitors Bureau	Hotel Zone	881-2745	to Cancun Center
Concierge Association	Hotel Zone	881-0664	to Ommi Hotel
Hotel Association	Downtown	881-8733	to Radisson Hotel
Municipal Tourist Office of Cancun	Downtown	887-3379	Ave. Nader
Restaurants Association	Downtown	898-1247	to Ave. Nader, Madrid Building
State Tourist Board	Downtown	881-9000	Ave. Tulum
Travel Agencies Association	Downtown	887-1670	Ave. Tulum, Plaza Mexico

Consulates

Consulates and Embassies can provide assistance with lost or stolen passports, emergencies or just general information. They can also refer you to many local doctors, dentists and medical specialists. Most of these offices are located in Merida and only a few in Cancun. Please contact them to verify their location.

• In case of emergency dial 066
• In case of sickness or injury wait for the ambulance and go straight to the hospital. You must pay for assistance and treatment; later you will be able to ask for a refund and then you can request a refund.
• In case of mechanical problems with your vehicle call 01-800-987-8224, the Green Angels (Angeles Verdes) provide free road assistance
• In case of a traffic accident or stolen vehicle, go to the nearest police station as soon as possible ask for a police report.  
• If you are the victim of a crime, report it immediately notify the nearest Ministry of Public Affairs office (Agencia del Ministerio Público, as in Spanish). And always report the loss or theft of your identification documents.